Privacy Policy (Personal Information Protection Policy)

Effective date: 8 March 2022

Privacy Policy

We have established this privacy policy in order to work as an organization to ensure the proper handling of personal data based on the "Law Concerning Protection of Personal Information" (hereinafter referred to as the "Act on the Protection of Personal Information").

1. Compliance with relevant laws and regulations

We will comply with personal information protection laws, "Personal Information Protection Law", other guidelines and other relevant laws and regulations regarding the handling of personal information.

2. Appropriate use of personal information

We clarify the purpose of use in the use of customer's information through publication on the website or notice in writing, etc., and use it to the extent necessary for the other purpose of use of customer information, except when stipulated in laws and regulations.

In addition, as to the purpose of identifying the purpose of use, due to the nature of our business, we may take measures to limit the purpose of use by customer attributes and selections, or to limit the purpose of use by customer selection. Make your purpose of use clearer. In addition, for information acquisition, the source of acquisition of personal information or the acquisition method (such as the type of acquisition) is specified as specifically as possible.

We will not provide personal information to third parties without your consent, unless there is a justifiable reason based on the law.

3. Management of personal information

  • We will strive to prevent unauthorized access, loss, destruction, change, and leakage of personal information held, and will take appropriate security control measures.
  • In order to maintain and improve information security, we will comply with relevant laws and guidelines, and establish internal rules regarding information security.
  • We will appoint an information system administrator to protect and properly manage personal information, and build a system that can promptly implement information security measures.
  • We will continue to provide in-house training to employees for the protection and appropriate management of personal information.
  • In order to maintain and improve information security, we will carry out regular internal and external audits to confirm compliance with relevant laws and guidelines.
  • When we outsource the handling of information, we will select contractors who can ensure sufficient safety. In addition, we will require regular reports from the contractor regarding the handling of information, and we will carry out regular evaluations of the contractor.
  • We will maintain and improve information security by continuously implementing, evaluating and reviewing the above efforts.

4. Establishment of internal rules on personal information protection

Establish internal rules on personal information protection, establish a clear policy on the handling of personal information, and take a firm stance on personal information leakage etc.

5. Third party provision of personal information

We do not provide your personal information to third parties without your consent in advance, except as required by law.

6. Consignment of personal information

When we outsource the handling of personal information, we will select an outsourcer based on the criteria established by us. Also, in order to secure the handling of personal information, we will conclude a contract with a consignee, and will supervise and manage the safety management of personal information.

For transparency of entrustment paperwork, clarify the contents of office work to entrust with the presence or absence of signature while others do not know either.

7. Maintenance and improvement of personal information protection

The Company conducts regular audits on the status of education and handling regarding personal information protection of all employees so that the handling of personal information is properly conducted, and practices its protection policy and strives to improve it.

8. Establishment of inquiry window for personal information

We set up a customer contact point for handling personal information and respond appropriately and promptly. In addition, in the case of personal data held by our company, if there is a request from the person, we will respond to the request as far as possible, including the suspension of sending direct mail from our company.

[Contact to us about the handling of personal information]

  • Y & W Co., Ltd.
  • Reception hours: 9:00 to 18:00
  • Contact number: 03-5273-6018

9. Continuous improvement of activities related to protection of personal information

We will make improvements through continuous review of the above 1 to 8 activities regarding personal information protection.

  • February 15, 2012 establishment
  • Revised April 1, 2022
  • Y & W Co., Ltd.
  • 3B Maison Yutaka,1-17-7 Okubo, Shinjuku-ku, Tokyo, Japan
  • Representative Director and President WOO YOUNG HOUN

Handling of personal information

Y & W Co., Ltd. (hereinafter referred to as the "Company") treats customer's personal information as follows based on the "Act on the Protection of Personal Information".

Article 1 (Purpose of Use of Personal Information)

1. We will keep your personal information such as your address, name, postal code, telephone number, fax number, and email address. We will use this personal information for the following purposes. In addition, when it is necessary to use beyond the scope of the explicit purpose, contact shall be made in advance to obtain consent to collect personal information.

[Purpose of using kept personal information]

In compliance with the "Act on the Protection of Personal Information", we will use your personal information to provide guidance and proposals regarding our overseas remittance services, to conclude and fulfill contracts, and to provide after-sales services. In addition, we will use your personal information to contact and communicate with customers, and to develop services and new products, and to provide information that we think is useful to you.

2. If we collect personal information for the provision and operation of business, we will ask the provider if we have collected legally the collected personal information and collect it after performing necessary procedures.

Article 2 (storage of personal information)

1. We store customer's information for customer's marketing intention and customer's transaction history with the purpose of acquiring information for the necessary period of time based on the law and our record keeping regulations.

2. If the customer does not make a new transaction within the retention period, the customer information and information regarding the customer's marketing intention will be deleted.

Article 3 (Provision of personal information to third parties)

1. We cannot provide personal information to third parties without obtaining your consent in advance. (We do not provide personal information to third parties without your consent in advance.) However, the following cases and cases stipulated by the Personal Information Protection Law are excluded.

  • Based on the law
  • When it is difficult to obtain the consent of the person when it is necessary for the protection of human life, body or property
  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person's consent
  • When there is a need for a national organization or a local public entity, or a person who has been commissioned to cooperate in the conduct of office work prescribed by law, if obtaining consent from the person may hinder the conduct of the office work.

2. In addition to the situation described in the previous paragraph, except when the customer makes a second opposite offer, the Company will disclose customer information to other third parties in order to understand the provision of products and services of customers and to improve services.

Article 4 (Contact information)

For inquiries regarding personal information, please contact us below.

  • For email: yw@yandw.co.jp
  • By mail: 3B Mezon Yutaka, 1-17-7 Okubo, Shinjuku-ku, Tokyo 169-0072 Y&W Co., Ltd. Compliance Department
  • Y&W Co., Ltd.
  • Compliance Department
  • By Phone: 03-5273-6018